Updated 2025-11-22
Refund & Cancellation Policy
How cancellations and refunds will work; currently free during beta.
Contact: hi@mantrify.app
1. Current Beta Phase
Mantrify is free during beta. No subscription or one-time fees are charged now, so no refunds apply at this time.
2. Future Subscriptions & Billing (Planned)
- We may introduce monthly/yearly subscriptions or one-time purchases for quotas/upgrades.
- Before charging, we will clearly display prices, billing cycles, auto-renewal rules, and cancellation methods.
3. Cancellation & Auto-Renewal (Future)
- You will be able to cancel auto-renewal anytime via account/billing settings.
- After cancellation, paid features remain available until the current period ends; no further charges.
- If purchased via app stores (if applicable later), their rules will apply.
4. Refund Rules (Future)
- We may offer full/partial refunds within a reasonable window (e.g., within 7 days of first subscription), subject to usage and local regulations.
- If a large portion of paid quota/features is consumed, refunds may be partial or declined depending on circumstances.
- For major outages or defects preventing normal use, we will consider reasonable compensation (extensions, credits, or refunds).
- When refunds are active, conditions and processes will be shown clearly on the payment page and here.
5. How to Cancel or Request a Refund
- Cancel via in-product billing/subscription pages (once paid features exist).
- Or email hi@mantrify.app with order details (order ID, payment time, account email).
- We will review and respond within a reasonable time.